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Printers needs to be working at all time.
Most issues regarding the printers are running out of paper, stuck
job, misfeed paper and out of toner or inks. It is operator's job to replenish all supplies.
Note: If you use the last supply in the cabinet, you MUST notify your supervisor about it so more supply can be reordered.
Effect:
When printers are not functioning correctly, users cannot print from downed printers.
Who to call:
It is operator's responsibility to fix the existing printer
problem(s).
Hardware and network issues should be reported immediately
to your supervisors.
If the printer can not be fixed:
- Please create, print and place a note on the printer stating reasons why it is down so users will know.
- Then set the Printer queue to reject incoming jobs. You can modify settings for each printer at printserver.cs.rutgers.edu using admin privilleges.
For more info, see Down Printer Instruction
IMPORTANT:
If there is job stuck on Artisan, it will need to be released personally on the printer.
If there are ink/ink head warning on Artisan, please make sure we have supplies in stock or remind your supervisor what supplies are running low.
Make sure if you use the last item in the stock that you notify your supervisor to reorder.
If there is a hardware problem (paper, network, jammed etc requiring a visit to the printer) with private printers (except for Core2, Core2c) make to notify your supervisor ASAP and follow his/her instruction.
If it is software issues, please notify Hanz ASAP.
Click for Printer Status and List of Printers
Responsible Person:
Operator on duty, Rob Toth, Rick Crispin and Hanz Makmur
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